In the transformational and highly competitive industries of Hospitality, Travel and Leisure it is critical to have leaders in place who can meet the challenges of growing consumer expectations, disruptive technologies, unstable geo-political environments and globalization.
Customers have more options than ever before as to how they will search for and book their travel, where they will go, and how they will interact with the service provider.
Hospitality, Travel and Leisure brands have had to rapidly change their organizational and commercial models to meet the demands of increasing sophisticated international travelers who place a premium on the level of personalized customer experience they receive.
Successful industry leaders must have vision, creativity, advanced analytical and relationship skills, and be ready to face challenges to the status quo. Due to a shortage of talent within the industry who have mastered the transformation into the new era and with the finger on the pulse, companies are increasingly seeking to attract external professionals with functional experience from technology organizations and other consumer brands. These measures are driven by the demand for leaders and specialists best able to develop and put into place strategic and operational plans that drive growth in this intensely competitive and transformational segment.
Hofer Tan & Partners has the depth of experience across the broad spectrum of hotels and resorts, casinos, and travel organizations that allows us to identify board members, leadership and management executives with the competencies and skills required that give our clients the competitive edge.
Our global strength lies in our experience in the more mature markets of the U.S. and Europe, partnered with in-depth local knowledge of the growing market in Asia. Our historic roots in Switzerland built a foundation of strong relationships with Luxury best-in-class service organizations, enabling us to shape a practice that offers a full suite of solutions that identifies, assesses and recruits talent with exceptional potential, through to leadership development and change management.